Privacy Statement. Clinic One Eleven, Michelle Delaney
As your Therapist, I am completely committed to protecting your data. This Privacy statement explains how we collect personal information about you, how we use it and how you can interact with us about it.
1. What is GDPR?
The General Data Protection Regulation (GDPR) came into force on the 25th May 2018, replacing the existing data protection framework under the EU Data Protection Directive. (www.dataprotection.ie)
The New regulation outlines a variety of new EU laws concerning how data is processed and used. The main objective is to improve and standardize data protection laws for all EU citizens. These regulations will apply to any organisation or individual that controls and/or processes data on behalf of an individual or group of individuals. Those responsible for adhering to these regulations include employees of the organisation, including contractors, consultants, agents and third parties who have access to data either directly or indirectly.
What does this mean for Michelle Delaney, Clinic One Eleven?
We have always appreciated your trust to protect your information. As your Data controller and processor of your personal data, I will continue to
2. How we collect information about you
We collect personal information from you, for example when you:
3. What information do we collect about you?
When you make a booking for a Treatment, we collect your Full Name, Telephone number and Email address. This is needed to ensure that we can provide you with the details needed to ensure your visit is successful. At your Treatment, further information will be collected, which may include :
What other information is collected ?
We collect information that your browser sends whenever you visit our website. This may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages and other statistics. In addition, we use third party services such as Google Analytics that collect, monitor and analyse this type of information to improve your online experience. These third party service providers have their own privacy policies addressing how they use such information.
Do Not Track Disclosure
We support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.
You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
4.How we use your information
We use your information to:
We need your consent to obtain and hold your personal information. We have controls to ensure that you are informed when making your decision. You will be asked to complete a Data Protection Consent Document, which will involve the following :
Opting In – We will no longer use pre-ticked boxes, imply or assume consent in the event of no positive action from you.
Free will – Your consent must be freely given and not influenced by external factors.
Specific – We will be clear on what exactly we are asking your consent for.
Recorded – We will keep a record of your consent and how it was obtained.
Can be withdrawn at any time – We will stop data processing requiring your consent at any time you make valid request.
For direct marketing, we need your consent to make you aware of services which may be of interest to you. We may do this by email or other digital media. You can decide how much direct marketing you want to accept when you complete your Data Protection Consent Document with us at your Training or Treatment. You have the freedom to opt out at any time you wish.
6. Sharing of your Data.
We share your data in the following ways:
7. How we keep your information safe
We protect your information with security measures under the laws that apply and we meet sufficient standards. We keep our computers, files and buildings secure.
When you contact us to ask about your information, we may ask you to identify yourself. This is to help us protect your information.
8. Data amendment and transfer
In cases where we receive a request from you to either amend or transfer your data, we will provide you with a hard copy of your Consultation and Treatment notes. Requests must be in writing. Amendment or Transfer will occur within 30days from receipt of request.
9. How long we keep your personal information for
To meet our legal and regulatory obligations, we retain all Consultation records for a period of 7 years from your last appointment. For those under 16 years of age, we retain records for a period of 7 years after your 18th birthday.
For all other data (Newsletter subscriptions etc) we hold this data indefinitely until such a time as you request removal or unsubscribe.
We continuously assess and delete data to ensure it not held for longer than necessary.
If an individual does not agree to Clinic One Eleven keeping records of information, it may not be possible to provide a treatment.
10. Your personal information rights
Under GDPR (General Data Protection Regulations) you have the you have the following rights:-
You can also contact the Office of the Data Protection Commissioner in Ireland on the below details:
11. Updates to this notice
We will make changes to this notice from time to time, particularly when we change how we use your information, and change our technology and products. You can always find an up-to-date version of this notice on this website. This privacy statement was last updated on 09th July 2020
12. Other websites
Our website contains links other websites. This privacy statement only applies to this website so when you link to other websites you should read their own privacy policies.
13. How to contact us
Please contact us if you have any questions about our privacy statement or information we hold about you:
You can email us – clinic.oneeleven(at)gmail.com
Or write to us: Data Controller, Michelle Delaney, 111 Littlepace Gallops, Clonee, Dublin 15.